Help Center

-Where can I track my item(s)

Our Tracking page makes it easy to track your items. It's as easy as using your email address!

-Why have I not received my item(s)?

Shipping may take anywhere between 1-4 weeks, depending on your location and the opening hours of your local post office.

**The Item Guarantee Period lasts 50 business days and the buyer is eligible for a reshipment of order made should they have yet to receive anything by then

Your items are delivered by our fulfillment center and will usually reach you via your local postal service in your location.

Items are delivered depending on the local postal system and are usually during business hours. (Monday to Friday, 9am-5pm)

Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!

We currently ship from our warehouse from Asia, Canada, and Europe hence why sometimes our items take a little longer to reach you!